Once a vulnerability is patched, everyone, including the bad guys, knows it exists. This means the unpatched version is even more susceptible than it was before the patch was released. For this reason, Simplicity Force takes patch management very seriously. We check daily for updates, and most customers receive software updates with one week of release.

We also know you just want to be able to use your computer. For this reason, we patch most software in the background, so you can keep working. When we do need to access your system to do an update, we will work with you to find a convenient time. We can even install updates outside of business hours so there is no interruption to your work.

At Simplicity Force, we take our responsibility of maintaining your computers seriously, so we want to know everything we can about each system. To accomplish this, we deploy software to each system that keeps us informed of key details such as CPU usage, available memory, hard disk space and hardware temperatures.

This information helps us to identify potential problems. In many cases, this allows us to prevent larger problems. In other words, we often fix issues before the customer even knows they exist.