In addition to small businesses, we now extend our services to home users as well. For $10/month or $100/year (per device), our robust support system guarantees that your PC will be properly maintained, monitored, and protected at all times. Regular antivirus scans, integral background updates for your operating system, and frequent checkups of your computer’s performance and stability are all part of our support system for home users. An optional and customizable web filter is also included in our plan to help shield you and your family from dangerous, inappropriate content.
We will work to ensure that your device is always working at peak efficiency, and if anything does go wrong, a technician will be ready to assist you. Our remote monitoring software allows us to connect to your device directly at a moment’s notice, streamlining the repair process. On weekdays between 9 AM and 5 PM, you can call our support line any time to receive immediate, professional assistance at a rate of $20 per 15 minutes (or $80/hour).
If your particular issue requires hands-on assistance, one of our technicians can drive out to your residence to tackle the problem in person. This service runs a flat rate of $100 per visit, regardless of how long it takes– so while we’re there, please feel free to request help with anything you need! However, please note that we are only able to offer at-home assistance to customers within Isabella County.